Privacy policy
At Puritan Cape Cod, your right to privacy and data security are a primary concern. We strive to earn your relationship. That's why when you visit www.puritancapecod.com we help you maintain control over your personal data on the internet. Below are the guidelines we use for protecting the information you provide us during a visit to our website. By using our website, you are accepting the practices described in this Privacy Policy, and you consent to the use of the information that you provide to us in accordance with this Privacy Policy. If you do not agree with the Privacy Policy, then you should stop using the site.
Requests for Personal Information
In a few areas on our web site, we ask you to provide information that will enable us to enhance your site visit with personalized and relevant information, or to follow up with you after your visit. It is completely optional for you to participate, except where required to complete the order process.
For example, we request information from you when you:
- Place an order
- Create an account
- Participate in a sweepstakes or other promotional offers
- Request a catalog or other communication
- Schedule a personal appointment or submit measurements
In each of the instances above, we may ask for your name, email address, phone number, address, as well as other similar personal information that is needed to complete your order or request. If we ever ask for significantly different information we will inform you. In the case of newsletters or mailing lists, you will be able to "unsubscribe" to these mailings at any time.
Information we collect
In operating our Site, we may collect and process the following data about you:
- Anonymous details of your visits to our site and the resources that you access, including, but not limited to, traffic data, location data, the date and time you accessed or left the site and which pages you viewed.
- Information that you provide directly to us by filling in forms on our site or send us correspondence.
- Information that you provide to us when you register to use our site or subscribe to any services offered on our site.
- Information that you provide to us if you place an order, including, but not limited to, your name, shipping and billing address, telephone number and email address, as well as the details of your order. We will also collect your credit or debit card number to process payment; however, we do not store or process your payment –your payment is processed through third-party service providers.
- Information that you provide to us if you choose to create an account, including, but not limited to, your name, address, email address, and telephone number.
- Details of any transactions you carry out through this site including the placement of any orders by you, returns or exchanges.
- Information directly provided to us when you communicate with us for any reason.
By submitting a telephone number to Puritan Cape Cod you agree that a representative of Puritan Cape Cod can contact you at the number you provide, potentially using automated technology (including texts/SMS messaging). Your consent is not an obligation to receive any of our products and/or services.
Use of personal information
The information you provide will be kept confidential and used for the sole purpose of supporting your customer relationship with Puritan Cape Cod. We want to help you quickly find information on www.puritancapecod.com and alert you to special offers, updated information and other new products from Puritan Cape Cod. In addition, we may use the information for the following purposes:
- To provide you with information relating to our services and/or products
- To monitor and conduct an analysis of our site traffic and usage patterns
- To analyze trends
We may also use your personal information for targeted advertising. This means that we may display interest-based advertising using information you make available to us when you interact with our site, content, or services and/or products. Interest-based ads, also sometimes referred to as personalized or targeted ads, are displayed to you based on information from activities such as purchasing on our site or visiting certain parts of our site.
We will not use your information to target, segment, or profile individuals based on health (including pregnancy), negative financial status or condition, political affiliation or beliefs, racial or ethnic origin, religious or philosophical affiliation or beliefs, sex life or sexual orientation, trade union membership, data relating to alleged or actual commission of a crime, or for any unlawful or discriminatory purpose or in a manner that would be inconsistent with your reasonable expectation of privacy.
Messaging Terms & Conditions
General
When you opt-in to the service, we will send you a message to confirm your signup.
By opting into messages, you agree to receive recurring automated marketing and informational text messages from Puritan Cape Cod for Puritan Cape Cod. Automated messages may be sent using an automatic telephone dialing system to the mobile telephone number you provided when signing up or any other number that you designate.
Message frequency varies, and additional mobile messages may be sent periodically based on your interaction with Puritan Cape Cod. Puritan Cape Cod reserves the right to alter the frequency of messages sent at any time to increase or decrease the total number of sent messages. Puritan Cape Cod also reserves the right to change the short code or phone number where messages are sent.
Message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. Your wireless provider is not liable for delayed or undelivered messages.
Your consent to receive marketing messages is not a condition of purchase.
Carriers
Carriers are not liable for delayed or undelivered messages.
Cancellation
You can cancel any time by texting "STOP". After you send the SMS message "STOP", we will send you a message to confirm that you have been unsubscribed and no more messages will be sent. If you would like to receive messages from Puritan Cape Cod again, just sign up as you did the first time and Puritan Cape Cod will start sending messages to you again.
Info
Text "HELP" at any time and we will respond with instructions on how to unsubscribe. For support regarding our services, email us at orders@puritancapecod.com.
Transfer of Number
You agree that before changing your mobile number or transferring your mobile number to another individual, you will either reply “STOP” from the original number or notify us of your old number at orders@puritancapecod.com. The duty to inform us based on the above events is a condition of using this service to receive messages.
Messaging Terms Changes
We reserve the right to change or terminate our messaging program at any time. We also reserve the right to update these Messaging Terms at any time. Such changes will be effective immediately upon posting. Your continued enrollment following such changes shall constitute your acceptance of such changes
Non-disclosure of information
Information regarding you (such as name, address and phone number) or your order and the products you purchase will not be given or sold to any outside organization. Your information may be shared with agents or contractors of Puritan Cape Cod for the purpose of performing customer relationship services for Puritan Cape Cod. Agents or employees of Puritan Cape Cod who have access to your personal information are required to keep the information confidential and not use it for any other purpose than to carry out the services they are performing for Puritan Cape Cod. Puritan Cape Cod may enhance or merge your information collected at its site with data from its existing customer marketing files for purposes of marketing products to you.
Customer decline to receive information
We will periodically send you information about our various products and services. Only Puritan Cape Cod will send you these direct mailings. If you do not want to receive such mailings, simply tell us when you give us your personal information. Or, at any time you can easily decline to receive further marketing from Puritan by sending a notification to orders@puritancapecod.com or by clicking the "Unsubscribe" button on any email from Puritan.
Accuracy of information
You can request the individual information that Puritan Cape Cod has collected about you via the internet by contacting orders@puritancapecod.com. You can have factual inaccuracies in this information corrected by contacting orders@puritancapecod.com.
Internet commerce
The online store at www.puritancapecod.com is designed to give you options concerning the privacy of your credit card information, name, address, email and any other information you provide us. Puritan Cape Cod is committed to data security with respect to information collected on our site. We offer the industry standard security measures available through your browser called SSL encryption. If at any time you would like to make a purchase, but do not want to provide your credit card information online, you may call the store at 508-568-1453 and place an order with one of our store associates over the phone. It has always been a Puritan Cape Cod practice to contact customers in the event of a potential problem with your purchase or any normal business communication regarding your purchase.
Third parties and other privacy concerns
Our site works with third-party products or services to offer and present our site to you. These service providers may include Google Ads, Meta, and other Service Providers who help us track and analyze our site, user activity, measure the effectiveness of our advertising efforts, and support the optimization of our digital campaigns. Third party internet sites and services accessible through www.puritancapecod.com have separate privacy and data collection practices, independent of us. Puritan Cape Cod has no responsibility or liability for these independent policies or actions. Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies. We are not responsible for the effectiveness or compliance of third-party opt-out mechanisms or programs.
Additionally, as noted above, our site uses pixels which are HTML code snippets that are loaded when a user visits a website or opens an email. It is useful for tracking user behavior and activity. With a tracking pixel, advertisers can get data for online marketing, web analysis or email marketing. If such data is analyzed in a particular way, the data collected through these pixels can be used for other purposes as well, for example retargeting/behavioral advertising, all with the sole purpose of delivering a personalized experience.
You are solely responsible for maintaining the secrecy of your passwords or any account information. Please be careful and responsible whenever you're online. If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. While we strive to protect your personal information, Puritan Cape Cod cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.
Accessibility Statement
We are committed to making sure that our Site is accessible to everyone. To access this Privacy Policy in an alternative form, please call 508-568-1453.
Contacting Us
We welcome any queries, comments, complaints or requests you may have regarding this Privacy Policy. Please do not hesitate to contact us at:
Puritan Cape Cod
408 Main Street
Hyannis, MA 02601
508-568-1453
info@puritancapecod.com