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Privacy Policy

At Puritan Cape Cod, your right to privacy and data security are a primary concern. We strive to earn your relationship. That's why when you visit we help you maintain control over your personal data on the internet. Below are the guidelines we use for protecting the information you provide us during a visit to our website. By using our website, you are accepting the practices described in this Privacy Policy, and you consent to the use of the information that you provide to us in accordance with this Privacy Policy. If you do not agree with the Privacy Policy, then you should stop using the site.

Requests for Personal Information

In a few areas on our web site, we ask you to provide information that will enable us to enhance your site visit with personalized and relevant information, or to follow up with you after your visit. It is completely optional for you to participate, except where required to complete the order process.
For example, we request information from you when you:

  • Place an order
  • Create an account
  • Participate in a sweepstakes or other promotional offers
  • Request a catalog or other communication
  • Schedule a personal appointment or submit measurements

  • In each of the instances above, we may ask for your name, email address, phone number, address, as well as other similar personal information that is needed to complete your order or request. If we ever ask for significantly different information we will inform you. In the case of newsletters or mailing lists, you will be able to "unsubscribe" to these mailings at any time.

    Information we collect

    In operating our Site, we may collect and process the following data about you:

    • Anonymous details of your visits to our site and the resources that you access, including, but not limited to, traffic data, location data, the date and time you accessed or left the site and which pages you viewed.
    • Information that you provide directly to us by filling in forms on our site or send us correspondence.
    • Information that you provide to us when you register to use our site or subscribe to any services offered on our site.
    • Information that you provide to us if you place an order, including, but not limited to, your name, shipping and billing address, telephone number and email address, as well as the details of your order. We will also collect your credit or debit card number to process payment; however, we do not store or process your payment –your payment is processed through third-party service providers.
    • Information that you provide to us if you choose to create an account, including, but not limited to, your name, address, email address, and telephone number.
    • Details of any transactions you carry out through this site including the placement of any orders by you, returns or exchanges.
    • Information directly provided to us when you communicate with us for any reason.

    By submitting a telephone number to Puritan Cape Cod you agree that a representative of Puritan can contact you at the number you provide, potentially using automated technology (including texts/SMS messaging). Your consent is not an obligation to receive any of our products and/or services.

    Use of personal information

    The information you provide will be kept confidential and used for the sole purpose of supporting your customer relationship with Puritan. We want to help you quickly find information on and alert you to special offers, updated information and other new products from Puritan. In addition, we may use the information for the following purposes:

    • To provide you with information relating to our services and/or products
    • To monitor and conduct an analysis of our site traffic and usage patterns
    • To analyze trends

      We may also use your personal information for targeted advertising. This means that we may display interest-based advertising using information you make available to us when you interact with our site, content, or services and/or products. Interest-based ads, also sometimes referred to as personalized or targeted ads, are displayed to you based on information from activities such as purchasing on our site or visiting certain parts of our site.

      We will not use your information to target, segment, or profile individuals based on health (including pregnancy), negative financial status or condition, political affiliation or beliefs, racial or ethnic origin, religious or philosophical affiliation or beliefs, sex life or sexual orientation, trade union membership, data relating to alleged or actual commission of a crime, or for any unlawful or discriminatory purpose or in a manner that would be inconsistent with your reasonable expectation of privacy.

      Non-disclosure of information

      Information regarding you (such as name, address and phone number) or your order and the products you purchase will not be given or sold to any outside organization. Your information may be shared with agents or contractors of Puritan for the purpose of performing customer relationship services for Puritan. Agents or employees of Puritan who have access to your personal information are required to keep the information confidential and not use it for any other purpose than to carry out the services they are performing for Puritan. Puritan may enhance or merge your information collected at its site with data from its existing customer marketing files for purposes of marketing products to you.

      Customer decline to receive information

      We will periodically send you information about our various products and services. Only Puritan will send you these direct mailings. If you do not want to receive such mailings, simply tell us when you give us your personal information. Or, at any time you can easily decline to receive further marketing from Puritan by sending a notification to or by clicking the "Unsubscribe" button on any email from Puritan.

      Accuracy of information

      You can request the individual information that Puritan has collected about you via the internet by contacting You can have factual inaccuracies in this information corrected by contacting

      Internet commerce

      The online store at is designed to give you options concerning the privacy of your credit card information, name, address, email and any other information you provide us. Puritan is committed to data security with respect to information collected on our site. We offer the industry standard security measures available through your browser called SSL encryption. If at any time you would like to make a purchase, but do not want to provide your credit card information online, you may call the store at 508-775-2400 and place an order with one of our store associates over the phone. It has always been a Puritan practice to contact customers in the event of a potential problem with your purchase or any normal business communication regarding your purchase.

      Third parties and other privacy concerns

      Our site works with third-party products or services to offer and present our site to you. These service providers may include Google Ads, Meta, and other Service Providers who help us track and analyze our site, user activity, measure the effectiveness of our advertising efforts, and support the optimization of our digital campaigns. Third party internet sites and services accessible through have separate privacy and data collection practices, independent of us. Puritan has no responsibility or liability for these independent policies or actions. Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies. We are not responsible for the effectiveness or compliance of third-party opt-out mechanisms or programs.

      Additionally, as noted above, our site uses pixels which are HTML code snippets that are loaded when a user visits a website or opens an email. It is useful for tracking user behavior and activity. With a tracking pixel, advertisers can get data for online marketing, web analysis or email marketing. If such data is analyzed in a particular way, the data collected through these pixels can be used for other purposes as well, for example retargeting/behavioral advertising, all with the sole purpose of delivering a personalized experience.

      You are solely responsible for maintaining the secrecy of your passwords or any account information. Please be careful and responsible whenever you're online. If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. While we strive to protect your personal information, Puritan cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.

      Accessibility Statement

      We are committed to making sure that our Site is accessible to everyone. To access this Privacy Policy in an alternative form, please call 508-775-2400.

      Contacting Us

      We welcome any queries, comments, complaints or requests you may have regarding this Privacy Policy. Please do not hesitate to contact us at:

      Puritan Cape Cod
      408 Main Street
      Hyannis, MA 02601