We’re here to earn your relationship.
If the item wasn’t perfect we’re here to make it right. We are happy to accept all returns or exchanges for merchandise in their original, unworn condition with original tags still attached. We kindly ask returns be made within 90 days of the delivery date. Refunds will be issued to your original form of payment. We appreciate your purchase, thank you for shopping at Puritan Cape Cod!
By Mail – Shipping is free!
All online orders should have received a pre-paid UPS label included with your order. If one was not included or was misplaced, please email [email protected] with your name, email and phone number to help us locate your order and we’re happy to email you a new label.
Simply package your item(s) securely, and once again include a note with your name, phone number and email to help us identify your return when it arrives back to us. Print your your pre-paid shipping label and attach it to the outside of the package, making sure to cover any old labels or barcodes.
Send your package via UPS. The tracking number is included on the enclosed label. Please keep a copy for your records.
Please email [email protected] with your order number, name, email, and the item you’d like to exchange. We’ll work with you from there to get your new item out as soon as possible.
Please bring your items, order confirmation or packing slip, and the credit card used to place the order, to any Puritan Cape Cod store. See our store hours and locations.